🧑‍💻 Chatbot Stats That May Surprise You
AI in the Workplace, Inventory Assistance, and Turning Shoppers into Buyers
"What all of us have to do is to make sure we are using AI in a way that is for the benefit of humanity, not to the detriment of humanity."
—Tim Cook, CEO of Apple
The AI Breakdown
Working Hard or Hardly Working?
Everyone’s talking about AI chatbots changing the workplace—but how much?
A recent study from researchers at the University of Chicago and University of Copenhagen looked at over 25,000 workers across 7,000 workplaces in industries thought to be ripe for disruption. What they found: 83% of employees used chatbots when leadership gave the green light, and a third had received formal training. Boss support also helped close the usage gap between men and women.
So, with that much uptake, productivity must be through the roof, right?
Widespread Use, Modest Impact
The data revealed that employees using chatbots saved only 2.8% of their total work hours on average.
In contrast, controlled experiments have shown productivity boosts of up to 30%—but those studies tend to focus on tasks where AI excels (like customer service scripts or code suggestions). In real life, many tasks aren’t quite as bot-friendly.
Even more interesting? These savings rarely translated into pay bumps. Despite using the tools, employees didn’t work fewer hours, didn’t get raises, and companies didn’t adjust hiring or wages at the macro level. Researchers described the overall economic effect as “precise zeros.”
AI Is Creating New Work, Not Replacing It
AI might not be eliminating jobs yet—but it’s making new ones. About 17% of chatbot users reported entirely new workloads, and even 5% of non-users said they’d had to change tasks because of the tools. These new demands included adapting processes, vetting AI-generated content, and grappling with new ethical and privacy concerns/
Companies that provided training saw better results, including more time saved and improved perceived work quality. But the real story here is: without the right support structure, simply dropping a chatbot into the workflow isn’t enough to create meaningful change.
Bottom Line
We’re two years into the ChatGPT era, and while AI is everywhere, its impact on jobs and pay is still pretty underwhelming. If you want to unlock real value, tools need to come with training—and patience. The revolution may still be on the horizon, but right now, it’s a slow roll, not a tidal wave.
Prompt of the Week
When was the last time you gave your inventory management a hard look?
This week’s prompt goes under the hood to do just that. Use it to let AI do the number crunching while you get a sharper view of your lot’s performance. Whether you’re tracking sales velocity or flagging aging inventory, this one’s a no-brainer.
Calculate the inventory turnover rate for the past six months and provide insights into the dealership’s inventory management efficiency.
Try this in ChatGPT with your DMS data and ask follow-ups like:
Which models are turning the fastest?
Where are we sitting on too much aged inventory?
What should we adjust in our ordering strategy?
Better visibility = better decisions. Let AI make the math part easy so you can focus on the moves that matter.
Fresh Finds for Auto Pros
Management & Operations: CVViZ
AI-assisted recruiting tool that automates candidate sourcing, matches applicants to jobs, and offers insights to improve hiring quality and speed. It works for both high-volume and niche hiring, and can integrate with your existing ATS to enhance your recruitment process with intelligent automation.
Data Management: Guru
AI-powered knowledge platform that connects your team to trusted answers from any app, doc, or chat without the need to switch tools. Acting as your company’s intelligent intranet, Guru can help deliver personalized, context-rich insights exactly when and where they're needed.
Content Creation: Wordtune
A free AI writing assistant that helps you rewrite, rephrase, and refine your words with tone adjustments, grammar fixes, and context-aware suggestions—so you can always say exactly what you mean.
Hear from the Experts
In this quick but powerful 30-minute conversation, Evan Driscoll of Audi Jacksonville and Danielle Mills Walden from Upstart break down exactly how they’re connecting the online and in-store experience to convert more shoppers and close better deals.
From AI-powered financing to frictionless buying journeys, this session is packed with actionable tips for dealerships navigating today’s competitive market. Tune in to hear how one store is shortening approval times, delivering personalized finance offers, and becoming the go-to destination for modern car buyers—without sacrificing trust or customer experience.
If your team is ready to go from browsers to buyers, this is one video you’ll want to watch.
(Hear from and meet Danielle and Evan in person at ASOTU CON!)
Bits and Bytes
Meta has unveiled plans to combat the “loneliness epidemic” by developing AI-powered companions. 🤖
You can take the viral ChatGPT action figure trend a step further by 3D printing it. 🖨️
Pinterest is upgrading its visual search feature with a handful of new AI capabilities. 📍
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